This was one of the strengths of Apple is no more. The after-sales service ever replace any defective iPhone. Now the devices will routinely repaired. There will be some exceptions for iPhone 3G, 3GS, 4 or 4S.
But with regard to the most common failures (battery, buttons, vibration motor), repairs may be carried out without difficulty. For Apple's latest gem, the iPhone 5 has been designed to be completely dismantled and repaired. Apple says that this decision was taken after the "many waste, fraud and abuse" that the brand would suffer ...
The repairs will be handled directly in stores. Agents "Genius" will be formed for the occasion. Apple ensures that the repairs should not exceed 30 minutes.
It seems that the company has decided to align its service on the one proposed in China. The Cupertino company does not offer a systematic replacement of defective equipment and parts used in new discounts.
Seeing the Middle Kingdom to become its biggest market, the company can
not be wished to extend these guarantees renewal device all its Chinese
customers.